Welcome to The Robot Parts. This website is operated by a local UK team. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions.
- Acceptance of Terms By accessing this website or placing an order through it, you unconditionally accept these Terms of Use, the Privacy Policy, and the Terms of Sale. If you do not accept these terms, please stop using this website.
- Website Use and Information Accuracy
- Website content is for general information only and is subject to change without notice.
- We do not guarantee the accuracy, timeliness, completeness, or suitability of the information on this website. Any risk arising from the use of information or materials on this website is borne by you.
- This website contains material owned by or licensed to us (including design, layout, appearance, and graphics); unauthorised reproduction is strictly prohibited.
- Developer and Experimental Product Disclaimer
- Most products sold on this website (including flying robot components, wheeled robots, and legged robot parts) are “developer/experimental” products.
- By placing an order, you confirm that you possess sufficient skills and knowledge to safely install, configure, troubleshoot, and operate the purchased products.
- We are not responsible for any damage resulting from failure to follow product instructions or recommendations.
- Ordering Process and Contract Formation
- Orders placed by you on the website are considered only as an intent to purchase. A binding contract is formally established only when we confirm shipment and send you a Dispatch Confirmation email.
- If we discover a pricing error before shipping, we are under no obligation to supply the goods at the incorrect price and reserve the right to cancel the order and issue a refund.
- Delivery, Risk, and Ownership
- Ownership of goods transfers upon receipt of full payment. Risk transfers to you upon delivery to your specified address (including “safe space” deliveries).
- Safe Space Delivery: If a courier is unable to deliver directly to the recipient for any reason and uses a “safe space” delivery, the goods will be deemed successfully delivered. We accept no responsibility for any loss of goods after delivery.
- Cancellation and Return Policy
- Cooling-off Period: Under regulations, for most goods, you have the right to cancel your order within 14 days of receipt due to a change of mind.
- Faulty Goods: If a product has quality issues, you are entitled to a refund within 30 days under relevant laws (such as the UK Consumer Rights Act 2015).
- Return Restrictions: Items that affect resale, such as those that have been soldered, modified (including firmware changes), or customised to your requirements, are not eligible for the aforementioned no-reason return terms.
- For more information, please read the page of Refund & Returns Policy
- Prohibited Uses You may not use this website or its products for the following activities:
- Any illegal purpose or violation of international/local regulations.
- Infringing on intellectual property rights or spreading malicious code (such as viruses).
- Creating links to this website is strictly prohibited without written permission.
- Limitation of Liability and Governing Law
- To the maximum extent permitted by law, we exclude all representations and warranties related to the website and its content.
- Our products are for private and domestic use only. If you use them for commercial purposes, we are not liable for any loss of profit, loss of business, or loss of opportunity.
- These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
- Contact Us
If you have any questions, please contact us via the Contact us page on the website or by emailing our support team.
Last Updated: March 2026